FAQ
Your Questions Answered
Below, you'll find answers to the most frequently asked questions from our customers. We hope this helps as you explore our website today.
If you can't find what you're looking for, please don't hesitate to get in touch via phone or live cha, our team is ready to assist you. We regularly update this page with the latest information, so check back often.
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16 Manor Farm Barns
Fox Road, Framingham Pigot
Norwich
Norfolk
NR14 7PZ
Distribution Centre
Gordon Francis House
19 Mobbs Way, Business Park
Lowestoft
Suffolk
NR32 3BE
iQ Services FAQ
Professional office design isn't just about looks; it's a strategic move that transforms your workspace into a hub for collaboration, creativity, and innovation. A well-designed office powerfully reflects your brand, boosts employee well-being, and ultimately enhances productivity. At iQ Workspace, we create tailored environments that inspire your team and impress clients, reinforcing your brand's excellence.
Our office design process starts by visiting your workspace to understand your current space and layout, any existing furniture, and how your business operates. Then, we work closely with your team to create a clear plan. From there, we develop detailed concept designs, complete with 3D renders and accurate floor plans, so you can fully visualise your new space before we begin bringing it to life.
Yes we do, best is to contact our friendly sales team, who can help plan your space and recommend furniture that fits your needs.
If you already have plans in PDF or CAD format, you can email us at sales@iqworkspace.co.uk with the brief of the project or call us on 01603 670 701 to discuss.
Once we understand your workspace goals, we will suggest the next steps. For more details or to reach out about your project, visit our Space Planning page: www.iqworkspace.co.uk/services/office-space-planning/ or call or email our team directly.
We certainly offer that service. While typically reserved for larger orders, please contact our sales team so we can discuss the specifics of your request and provide further guidance.
Professional office furniture installation is key to a successful fit-out, turning any space into a tailored, functional workspace. A well-executed office furniture installation boosts employee productivity, reinforces your brand identity, and ensures your office meets all practical and aesthetic needs.
iQ Workspace provides a comprehensive office furniture installation service. This includes everything from monitor stands and biophilic/acoustic solutions to innovative pods, ensuring your business thrives in a workspace that truly stands out.
Our standard delivery methods don’t include furniture removal at this time; however, we are exploring this option and hope to introduce the service in 2026. If you have any further questions about this service, please call our team on 01603 670 701.
Office Furniture FAQ
If you get in contact with one of our staff we will be happy to answer any questions you have and likely add it to the website for future concerns.
On our website in the top right corner there is a search box where you can type in if you know what you're looking for. If you're just browsing we have set categories to help you navigate.
Not at the moment, however a lot of our items are on our website, but if you have any enquiries don't hesitate to contact us.
We can use a wide selection of fabrics and vinyl depending on what you're looking for, we can even suggest a few if you aren't familiar with fabric types and styles.
iQ Workspace offers an extensive range of office furniture, from Ergonomic office chairs, Desks, Modular breakout seating, Office pods, Reception essentials, and optimised storage solutions. Whether you need a few key pieces or a complete office refit, we can source and supply furniture to meet all your workspace requirements.
Order Process FAQ
You can place an order by calling 01603 670 701 or by emailing sales@iqworkspace.co.uk. If you have a larger project, our friendly team can guide you through a consultation and help you with the next steps.
You’re in good hands with iQ Workspace. We know that sometimes orders don’t go as planned, and it can be really frustrating. We understand because we’ve been there too.
At iQ Workspace, your satisfaction is our top priority. We’re committed to great service and will do our best to resolve any issues quickly. If you have a problem with your order, you can reach us in three ways.
1. Live chat: Get an instant response during working hours. One of our customer service representatives will help you right away.
2. Email: We will respond quickly and keep you informed on the progress of your case. Email us at sales@iqworkspace.co.uk
3. Phone: The fastest way to reach us is by calling our team at 01603 670 701. We are available from 8am to 5pm Monday to Thursday, and 8am to 4pm on Fridays. We will answer your call right away and handle your issue as quickly as possible.